Privacy Policy
Your trust is our priority. Learn how we protect and handle your information.
Table of Contents
1. Introduction
PropSafe Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate platform and services.
We operate in compliance with Nigerian data protection laws, including the Nigeria Data Protection Regulation (NDPR), and international best practices for data privacy.
Scope: This policy applies to all users of PropSafe Hub services, including property buyers, sellers, agents, developers, and visitors to our website.
2. Information We Collect
Personal Information
- Name, email, phone number
- Date of birth, gender
- Address, nationality
Property Information
- Property details you list or inquire about
- Verification documents
- Transaction history
Financial Information
- Payment details for services
- Income information for mortgage applications
- Tax identification numbers
Technical Information
- IP address, browser type
- Device information
- Usage patterns on our platform
Collection Methods
3. How We Use Your Information
We use your information for legitimate business purposes, including:
- Service Provision: To provide and maintain our real estate services, including property verification, advisory, and transaction facilitation.
- Property Verification: To conduct due diligence on properties, which may include sharing verification requests with third-party experts.
- Communication: To send service-related communications, property updates, and respond to inquiries.
- Legal Compliance: To comply with Nigerian real estate laws, anti-money laundering regulations, and tax requirements.
- Platform Improvement: To analyze usage patterns and improve our services.
- Marketing: To send promotional materials about our services (with your consent where required).
4. Data Sharing
We may share your information with:
- Service Providers: Third-party vendors who assist in property verification, payment processing, or technical support.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Partners: Mortgage providers, developers, or agents involved in your transaction.
- Other Users: Limited information with other platform users as necessary for transactions.
Note: We never sell your personal information to third parties for marketing purposes.
5. Your Data Protection Rights
Access Your Data
Request a copy of personal data we hold about you
Correction Rights
Request correction of inaccurate or incomplete data
Deletion Rights
Request deletion of your personal data under certain conditions
Object to Processing
Object to our processing of your personal data
Data Portability
Receive your data in a structured, machine-readable format
Withdraw Consent
Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days as required by law.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Our security measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Data Protection Officer: Our Data Protection Officer can be reached at [email protected] for privacy-specific concerns.
Have Privacy Concerns?
Our team is ready to address any questions about your data privacy.